rights and
responsibilities

If you own your property and pay service charges and/or ground rent, this means you own your property with a lease. Houses purchased through the shared ownership scheme will have their own lease, as well as most flats.

The lease is a contract between you and Vita Homes which gives you the ownership of the property for a fixed period of time. The lease sets out our responsibilities as your landlord and your responsibilities as the tenant.

The following information has been laid out in order for you to understand both your responsibilities and also what you can expect from us. This is a quick overview however for a more detailed document, you can refer to your lease agreement.

For more information contact

info@prosperity-vita.co.uk

your responsibilities

leaseholder or freeholder responsibilities:

Leaseholder and freeholder responsibilities

  • Paying any service charge and rent.
  • Getting written permission from us before carrying out any alterations to your home.
  • Maintaining and repairing the inside of your home, including fixtures and fittings.
  • Servicing your gas boiler and appliances.
  • Giving our contractors access to your home to carry out any repairs.

Our responsibilities

  • Carrying out any repairs under our remit and giving an appropriate timescale.
  • Consulting you (in accordance with Section 20 of the Landlord and tenant Act 1985) before entering into a contract or starting work.
  • Cleaning and maintaining the living environment.
  • Address any complaints swiftly.
  • Keeping you updated with any changes to rent or service charges with at least one month’s notice.
  • Facilitate your move to an alternative housing association residence or local authority tenant. (If included in your agreement and with our written permission.)
  • Give clear notice of legal proceedings.
  • Insuring the building (leaseholders only).

Leaseholders

It is important that you are familiar with the terms of your lease agreement. Not only does it outline the length of time you’re permitted to reside at the property but also the responsibilities you are required to take on at all times.  It will cover the ground rent and service charge requirements and also the implications of breaking, changing or extending your lease. Additionally, any improvements or renovations require a set of procedures to be followed, as does any potential sub-letting of your home.

If you’d like to know more about Leasehold building insurance or anything else related to your roles and responsibilities as a leaseholder, speak to one of our team at info@prosperity-vita.co.uk.

Freeholders

Your responsibilities will be clearly laid out within your transfer agreement, along with the charges you will be required to pay.
If you have any queries as to your roles and responsibilities as a freeholder, speak to one of our team at info@prosperity-vita.co.uk. We’re here to help.

Make or arrange a payment

info@prosperity-vita.co.uk

We‘re here to help

homeowner information

As a homeowner, there are many aspects to consider.

Shared ownership agreement

What you do when you want to sell your home in a shared ownership agreement

There are multiple ways in which you can sell your property however this will depend on whether it was acquired through right to buy, voluntary purchase grant, right to acquire or shared ownership.

As soon as you have made the decision to sell, it’s important that you contact us so that we can help other buyers make their purchase whilst still guiding you through the exit strategy at a competitive cost.

Speak to a member of our sales team at info@prosperity-vita.co.uk.

Right-to-buy

What to do when you want to sell your home in a Right-to-buy, voluntary purchase grant, right to acquire agreement

Firstly, you’ll be required to pay back some or all of the reduction you will have received front end, if you sell within three years.

Depending on the time it takes to sell your property, we may have to alter your repayments so it’s important that you contact us as soon as possible. Solicitors on both sides will also become involved at the necessary points, all of which takes time.

Speak to a member of our sales team at info@prosperity-vita.co.uk.

If there’s something you don’t understand or want to know more about, feel free to contact us anytime.

info@prosperity-vita.co.uk

Subletting your home

The first thing to check with whether your lease permits the subletting of your property. This will depend on the circumstances of which you purchased your property and also the grounds on which the lender authorised the contract.